Site news

    FSM update and instruction

    Good afternoon   As you may know, as of 14th May we have a new caterer ‘Aramark’ on board at our CIC and KCC centres. They will be assisting with the FSM promotions going forward and have ...

    Read more »

    Good afternoon

     

    As you may know, as of 14th May we have a new caterer ‘Aramark’ on board at our CIC and KCC centres. They will be assisting with the FSM promotions going forward and have improved and renewed the meal options available to students within their daily allowance.

     

    Free school meals

    We are planning to go live again on Monday with the FSM card system at all centres. Further testing has been carried out since the last date and we feel the system is set up and running correctly now.

     

    We will need the Student Services departments to assist if any faults are raised for the remainder of this academic year.

     

    Students are expected to attend the canteen and swipe their card to purchase their FSM.  In the event of a card not working the student will be asked by the caterers to attend the Student Services area at their college building. I will be sending out an email to all students today to make them aware (attached ‘go live template’) this notice will also be visible at the tills.

     

    Process:

    • Upon arrival at Student Services I would like staff to assist by cross checking the student to see if they are eligible for free school meals using the following web report: http://info.westking.ac.uk/webreg/FSM_REPORT.asp. (We have taken the restriction off so all staff can access it.  Please do not share the report outside of your teams.) This file pulls data from Unit-e to show all eligible students.

    • If you type in the student number or name without selecting any fields; ‘college’ or ‘site’ and don’t tick the ‘eligible’ box it will bring up all results.

    • If a student does not show up in green and does not state 2- 16-19 year old learner is eligible for and in receipt of free meals   for 17/18 year then they are not eligible and need to be advised of this

    • If the student is showing as eligible, then there is a fault with their card which will need to be looked at .Please can they be issued with a letter to take to the canteen for that week ‘FSM letter template – eligible’ attached.

    • In some cases the student may have applied and may still be going through the approval process but until confirmed they will not show as eligible on the report. Student Finance  / Unit-e will be able to confirm this if required: CIC         0207 704 5538/7270. WKC      0207 832 5353

    • If confirmed that they have put in an application and it is being processed please use ‘FSM letter template – under review’ attached. This letter should be issued for one month only from the date of issue and student needs to be reminded to bring in their proof of household income details.

    • A log of the students issued with this letter will need to be kept and reviewed weekly by Student services using the attached template ‘FSM review tracker’

     

    Please continue to inform me of any cards that are not working where the student is eligible so I can work with Biostore / ICT / MIS to fix the faults

     

    Many thanks

    Leia Holland

    Estates and Facilities Contract Coordinator | Capital City College Group

    VIN2 Cook Off